Polityka wysyłki

Order Processing Time
 • All orders are processed within 1-2 business days (Monday to Friday).
 • Orders placed on weekends or holidays will be processed on the next business day.

 • Please note that delivery times and costs may vary depending on the destination.

 • Tracking information will be provided once your order ships.

Shipping Costs
 • Shipping costs are calculated at checkout based on the destination and package weight.

Customs, Duties & Taxes
 • Customers are responsible for any customs fees, import duties, or taxes applicable in their country.
 • Please check your local regulations before placing an order.

Size Exchange
If the size does not fit, you may contact me by email to request a size exchange. In this case, the buyer is responsible for sending the purchased item back to the return address that I will provide. Once the item is received, I will process the return and arrange the exchange accordingly.

Lost or Delayed Shipments
 • I am not responsible for delays caused by customs or postal services.
 • If your package is lost or significantly delayed, please contact me at memilysiv@gmail.com or instagram direct @tangled.forest, and I will assist you in tracking it.

Address Accuracy
 • Please ensure your shipping address is accurate and complete.
 • I am not responsible for packages lost due to incorrect or incomplete addresses.